Topic

Fans comment on a pre-set topic.

What is the Topic Element and when is it used?

The Topic Element enables content creators to establish discussion topics where fans can engage through comments in a forum-style environment. This component serves as the core building block for the Live Comments Experience.

Live Comments provides fans with a place to discuss topics set by editors, within parameters that can be controlled manually. This means no open conversation, without a pre-set topic.

By setting topics, or threads, not only can you encourage conversation that is relevant to a specific theme, it also improves our ability to moderate comments based on the notion of being ‘on-topic’.

How do I create and manage the timing of this Element?

From inside an Event, press the [ + Element ] button to open the Element selection menu and select the Element you want to create. Elements are placed on the timeline of an Event, with Timing properties based on the Element type. Read more about Timing here.

How do I configure this Element?

When creating this Element you will see the following tabs in Monterosa / Interaction Cloud to configure your Element:

Content

Title - Main headline typically serving as the subject or key question to help audience quickly grasp its context

Subtitle - A subordinate title usually accompanying the main title to provide more context/instructions

Image - Displayed boldly at the top of the title to capture the audience attention and to provide even more context

Image Alt Tag - Add context to the image by providing alternative text for use by screen readers.

Aspect Ratio - Choose an aspect ratio depending on desired visual impact and platform requirements

Topic ID - Add the Element's ID with the prefix "l-<Element ID>" to connect this Element with the AI moderator.

State - Close the topic so that no more comments can be sent.

UI Mode - Choose the UI mode of the Element.

• Tray - Displays a topic card that opens the full discussion thread in a slide-up panel when clicked.

• Standalone - Displays the topic thread directly on the page.

Access Gate - Choose the level of access for the Topic.

• Public - All fans can view and comment without signing in.

• Partial - All fans can view, but only signed-in fans can comment.

• Full - Only signed-in fans can view and comment.

Converters

Show reactions - Enables users to express their feedback on elements through reaction icons

Pin element - Always appear on the topmost part of page

Sponsor ID - Corresponds to the unique sponsor ID assigned to an item within the Sponsor collection, found under Experience

User Access

User Access - Specifies when and how users are permitted to view and interact with element

• Public - All users whether signed in or not can view and interact with element

• Require Login - Only signed in user are permitted to view and interact with element

• Points threshold - Accumulated points can be used to unlock the element

Points threshold - Set the points needed to unlocked elements

How do I set up this Element in an Experience?