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Analytics & Reporting

Overview of data reporting in FanKit
Interactions are tracked and available for you in real-time in the Analytics section in Studio. FanKit 2 also comes with standard event tracking, implemented into Monterosa's Google Firebase account with data provided to customers on request.
We do not by default support the ability to send tracking data directly your Google account or to custom Analytics package. However, data can be removed or packaged from both the Interaction Cloud and Firebase to provide to you at agreed intervals.

Analytics in Studio

In the Analytics menu on the left hand side of the Studio, you can see an overview of the core metrics and a graph of activity during the event. It includes:
Metric
Definition
Unique Users
The number of unique users connecting to the Platform, as identified by the Monterosa 'EnMasse' UUID
Peak Concurrency
The highest amount of people who were connected at any one time. This updates once per minute.
Average Session Length
This is the average amount of time the WebSocket connection was open for each user. Note that some apps and browsers will leave this open for elongated periods even when in the background, therefore this can show quite long durations
Interactions
The number of 'votes' or other forms of engagement such as answering quiz questions. Note this does not include all clicks within the experience, just those that count as a 'vote' within an element
In the Elements tab, you can find a summary of all the elements published in this specific event with a breakdown per element.

Event Tracking

Event Tracking for Live Quiz

Page / Section
Event name
Title
Label
Registration
registration_view
N/A
N/A
Registration
registration_click
N/A
N/A
Competition Entry
competition_view
[comp title]
[form ID]
Trivia
trivia_view
[trivia question]
[element ID]
Trivia
trivia_click
[trivia question]
[element ID]
Sponsor Banner
banner_view
[ad title]
[element ID]
Sponsor Banner
banner_click
[ad title]
[element ID]
Leaderboard
leaderboard_view
N/A
[element ID]

Event Tracking for Timeline

Page / Section
Event name
Title
Label
Sponsor Banner
banner_view
[ad title]
[element_id]
Sponsor Banner
banner_click
[ad title]
[element_id]
Poll
poll_view
[poll question]
[element_id]
Poll
poll_click
[poll question]
[element_id]
Trivia
trivia_view
[trivia question]
[element_id]
Trivia
trivia_click
[trivia question]
[element_id]
O'meter
meter_view
[meter question]
[element_id]
O'meter
meter_click
[meter question]
[element_id]
Rater
rater_view
[rater question]
[element_id]
Rater
rater_click
[rater question]
[element_id]
Meme Maker
mememaker_view
[mememaker title]
[element_id]
Meme Maker
mememaker_click
[mememaker title]
[element_id]
Competition Entry
competition_view
[comp title]
[form_id]
Competition Entry
competition_click
[comp title]
[form_id]
Image
image_click
[image title/alt text]
[element_id]
Image
image_view
[image title/alt text]
[element_id]
Image Gallery
gallery_view
[gallery title]
[element_id]
Image Gallery
gallery_click
[gallery title]
[element_id]
Video Carousel
video_carousel_view
[video carousel title]
[carousel-title]
Video Carousel
video_carousel_click_non_interactive
[video carousel title]
[video title]
Video Carousel
video_carousel_click_interactive
[video carousel title]
[video title]
Video embed
video_embed_view
[video title]
[element_id]
Social embed
social_embed_view
[social title]
[element_id]
Tabs
tab_click
[tab_id]
[tab_id]
Promo tile
promo_tile_view
[tile title]
N/A
Promo tile
promo_tile_click
[tile title]
N/A