Producer creates project documents:
Producer + Commercial Lead finalise commercial terms
Agree answers to open questions
Agree and schedule any custom modifications
Producer provides standard design document
Designer creates custom versions of any assets needed, e.g.
Images with local language text
Producer completes App Configuration Template in conjunction with clients.
Solutions Engineer uses this to set up apps, including:
Create Monterosa / Interaction Cloud™ projects for staging and dev using standard the platform app specs
Set up all the platform extensions and dependencies
Set up AppStore and Google Play accounts
Set up new app projects on Bitrise for iOS and Android
Build and deploy staging apps
Set up accounts on all required tools used by the apps - crashlytics, firebase, GA etc.
Set up all app settings specific to country
Producer manually checks staging app to ensure it meets client requirements.
Solutions Engineer sets up automated testing of the app, including:
Set up automated test environment and configure for these apps
Run automated tests and correct any issues
Provide staging builds of apps to clients for review
Producer leads handover to client team, including:
Provision of production manual, adjusted for any options
Setup of the plaform accounts
Run training session with local producers
Local client producers create content for the app using the platform
Producer supports them if any queries arise
Producer reviews all pre-launch content in app to ensure it is set up correctly.
Solutions Engineer creates production apps and shares them to all parties via Testflight and Google Play.
Solutions Engineer submits iOS build for review
Producer communicates status with client and gets final sign off for launch
Producer ensures capacity planning is complete and support team are ready for launch.
Producer runs pre-launch checklist meeting with all internal parties.
Solutions Engineer launches app
Support Engineer provides live support during voting events
Producer is on hand for early shows and first voting events to ensure all parties know what to do.
Solutions Engineer sets up Google Data Studio report for apps which present Google Analytics data for clients
Producer makes sure clients have access to analytics and ensures they know how to interpret them.
Producer shares key commercial data points with client and ensures they are interpreting them correctly
Producer agrees with client when final content has been published into the app and series has finished.
Producer requests decommission of the app
Solutions Manager closes down non-essential systems and leaves the app in the agreed final post-show state.