Business Model
The business model of a Fan Companion solution
We provide app solutions based on a combination of technology and services. Fan Companion is the front end app product and Monterosa / Interaction Cloud™ is the backend hosted cloud platform. Both components are provided on a subscription, Software as a Service (SaaS) basis. Professional Services are provided additionally to consult, design, implement and support each solution.
Drivers of the platform and product subscription fee tier include:
Territory / geographic usage
Use case scope
User capacity needs
Service level requirements
Duration of commitment
Drivers of Implementation costs include:
Design requirements
Integration requirements
Support level required
Custom or special features
Deployment speed needed
Watch & Shop is setup as a business partnership by the dedicated Monterosa eCommerce team.
Core features of Fan Companion are maintained within the subscription for as long as they are officially supported. Any custom features, extensions or integrations specific to an implementation may have their own maintenance and support fee.
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